Case Study

Case Study J.J. Ballesteros September 18, 2025

Background

Our clients were first-time homebuyers searching for a place to call their own. Excited to begin this new chapter, they wanted a property that checked all their boxes while staying within budget.

The Property

They discovered the perfect fit in Rancho Santa Margarita. The condo featured a private backyard with fruit trees and flowers, offering the charm and outdoor space they hoped for. It was an ideal first home.

The Challenge

As with many first-time buyers, the process came with its share of challenges. They were navigating every step for the first time in a competitive market, needed seller concessions for repairs, and faced unexpected issues such as a large scratch found on the hardwood floor during the final walkthrough. The biggest hurdle was negotiating a significant credit for repairs, which became essential to move the transaction forward.

Our Approach

To protect our clients’ best interests, we communicated clearly with the listing agent and emphasized that the deal would not proceed without the repair credit. This strategy resulted in a ten thousand dollar credit that offset the necessary work. When the floor scratch was discovered at the walkthrough, we continued to advocate on their behalf and obtained an additional reimbursement from the staging company responsible.

The Outcome

The home closed in thirty days. The final sale price was nine hundred ten thousand dollars compared to the list price of eight hundred ninety five thousand dollars. In addition to securing the home, the buyers received a ten thousand dollar credit for repairs along with a three hundred dollar reimbursement for the flooring issue. They were thrilled with the outcome and felt confident moving into their first home.

The Impact

Guiding first-time buyers through the process is always meaningful. This experience highlighted the importance of strong advocacy, attention to detail, and clear communication. By securing credits and ensuring their concerns were addressed, we were able to make the purchase both exciting and rewarding for our clients.